Terms and Conditions

Terms and Conditions

Effective Date: [October 2025]

By placing an order on https://joypaws.co, you agree to the Terms and Conditions described below. Please read carefully before purchase.

Please note that this purchase is a one-time payment only. It does not renew automatically and does not constitute a subscription.

Health Disclaimer
Products sold through this website have not been evaluated by the FDA or any veterinary regulatory authority. They are not intended to diagnose, treat, cure, or prevent any disease in dogs or other animals. Always consult your veterinarian before use if your dog is pregnant, nursing, taking medication, or has an existing medical condition. Individual results may vary by breed, age, size, and health status.

Products and Pricing
All pricing, promotions, and product offers are displayed directly on our Shop Page. Please refer to the Shop section of the website for the most up-to-date information on product availability, pricing, and special offers.

Shipping Policy
Orders are processed within one (1) business day and typically arrive in 5–7 business days for U.S. shipments, and 7–14 business days for international orders, depending on destination and courier availability.

Refund Policy
To request a refund, contact customer service within 60 days of receiving your order to obtain an RMA number. Products must be returned (opened or unopened) within 60 days of receipt.
Return shipping costs are the responsibility of the customer. Refunds are processed within 5–7 business days after inspection.

Business Information:
NEXA AD SERVICES LLC
885 Tahoe Blvd, Incline Village, NV 89451, USA

Disclaimer and Limitation of Liability
All information on this website is for general informational purposes only and not a substitute for veterinary advice. https://joypaws.co shall not be liable for indirect or consequential damages beyond the total purchase price of the order.

Governing Terms
We reserve the right to update these Terms at any time without prior notice. Continued use of this site implies acceptance of the current version.

Contact us:
NEXA AD SERVICES LLC
885 Tahoe Blvd, Incline Village, NV 89451
Mon–Fri 9–5 ET
Call: +1 346-214-3295
Email: hello@joypaws.co

Billing Descriptor
Here is how charges from Joypaws will appear on your banking app:
JOYPAWS* JOYPAWS.CO